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Use Case Guide

Play.ht for Call Centers

How to use Play.ht for call centers - Complete 2025 Guide

4.5/5
142 languagesFree tier available

Using Play.ht for Call Centers

Modernize call center operations with AI voice technology. Handle routine calls automatically, reduce wait times, and free human agents for complex issues that need personal attention.

Play.ht is an excellent choice for call centers thanks to its 900+ ai voices and 142 languages. With support for 142 languages and voice cloning capabilities, it provides everything you need for professional call centers production.

Benefits for Call Centers

Handle unlimited concurrent calls
Reduce average handle time
Eliminate hold time for routine queries
Consistent service quality
Significant cost savings

Play.ht Features for Call Centers

1
Telephony integration

Play.ht provides this capability for your call centers needs.

2
Natural conversation handling

Play.ht provides this capability for your call centers needs.

3
CRM integration

Play.ht provides this capability for your call centers needs.

4
Sentiment detection

Play.ht provides this capability for your call centers needs.

5
Seamless handoff to humans

Play.ht provides this capability for your call centers needs.

Example Applications

Appointment scheduling
Order status inquiries
Bill payment assistance
FAQ handling
Callback scheduling

Getting Started with Play.ht for Call Centers

  1. 1Sign up for Play.ht's free tier to get started
  2. 2Choose a voice that fits your call centers project
  3. 3Optionally clone your own voice for personalized content
  4. 4Generate audio and export in your preferred format